Avaya 2400 Series

The Avaya 2400 Series of Digital Telephones incorporates sleek design, improved ergonomics, flexibility, and enterprise-class voice quality. These two-wire digital phones are designed for use with a variety of Avaya Communications Systems.

What's New With This Release

Release 5.0 of DCP firmware provides several enhancements for the 2410 and 2420 digital phones. These include enhanced language support with the addition of Russian Cyrillic, and enhanced call logs button label support. R5.0 also allows the user to select either a speaker phone or headset as a default communication path when the phone is taken off hook.

The Avaya 2400 Series adds several enhancements over previous generations of digital telephones. These include paperless button labeling, local call log and speed dial directories, and streamlined styling consistent with Avaya 4600 Series IP telephones. There are currently three models in the 2400 series: the entry-level 2402 Digital Telephone, the mid-level 2410 Digital Telephone, and the high-performance 2420 Digital Telephone.

The Avaya 2402 is a cost-effective, two-wire digital telephone perfect for many office applications. It is designed to complement the 2410 mid-level and 2420 executive telephones. The 2402 has a 2-line x 24-character display with two label-less call appearances, a Listen-Only Speaker, 10 Fixed Feature Keys: Conference, Transfer, Drop, Redial, Speaker, Message, Hold, Mute, Volume Up and Down, and Feature (to access 12 additional dial pad features). The 2402 is Hearing Aid Compatible, has a Message Waiting Indicator that flashes when ringing, eight Personalized Ring Patterns, and is either desk or wall mountable.

The Avaya 2410 is a flexible display telephone with several capabilities such as local call log and speed dial not available on previous generations of digital telephones. It has a 5 x 29 display with 12 label-less call appearances (in two screens), full-duplex speakerphone, 14 fixed feature keys, four softkeys, 12 shifted feature buttons, large message waiting indicator, headset jack, local language customization, eight Personalized Ring Patterns and is either desk or wall mountable.

The Avaya 2420 Digital Telephone sports an array of convenient features, while supporting expansion capabilities and effective integration with current infrastructure investments. This telephone provides a large-scale display for easy viewing and call control with 24 call appearance/feature buttons. Administration and ongoing maintenance is simplified as the switch automatically performs key/button labeling. This eliminates the time-consuming and laborious task of using paper labels to denote phone features, and reduces costs when moving phones among users or offices. Online access to electronic downloads gives near-instant access for key product upgrades and feature enhancements as they occur. Additional features such as call logging and a speed-dial directory help enhance overall productivity by giving users the tools needed for more effective call tracking and faster outbound calling capabilities.

Benefits

� Administration and ongoing maintenance is simplified by automatic key/button labeling.

� Call logging and a speed-dial directory help enhance overall productivity.

� Choices allow proper match of functionality with user need.

Features

Avaya 2410 and 2420 Handsets - Easy to Read Screen

The Avaya 2410 Digital Telephone features a large display screen with a 5-line x 29-character Liquid Crystal Display (LCD); the 2420 display is a 7 x 29 LCD. Both units are fully adjustable for optimum viewing from many angles.

The large-scale displays offer an effective user interface that can improve workforce productivity and serviceability.

Avaya 2410/2420 Handsets - Easy Button Access

The 2410/2420 telephones are designed with 12/24 system call appearance/feature buttons. They include four local softkey feature buttons, Exit, Previous, and Next buttons for display navigation, a Message button for expedited access to Voicemail and several fixed feature buttons including a highly visible Message Waiting Indicator.

Increased deployment flexibility and easy user interface. The navigation and button options make a wide range of capabilities accessible with the touch of a button.

No Paper Button Labels

All buttons on the display are labeled. The display labels can be customized, which can be useful on feature buttons such as Bridged Call Appearances and Abbreviated Dial.

Eliminates the time and cost of using and maintaining paper labels and facilitates customization of the display labels on the phone.

Avaya 2410/2420 Handsets - Call Log

Provides automated call tracking with a 48-entry (2410) or 100-entry (2420) call log that records incoming answered, incoming unanswered, and outgoing calls. The call log can also be used to populate the Speed Dial Directory.

Users can place and track telephone activity through the use of call Log information, which provides detailed call tracking and can improve employee productivity. With Release 4 of DCP phone software, call logs are enhanced to include answered, missed, and outgoing calls.

Avaya 2410/2420 Handsets - Speed Dial Directory

In addition to the system directory, the Avaya 2410 and 2420 Digital Telephones provide access to a speed-dial directory with the capacity to store up to 48 (2410) or 104 (2420) speed-dial numbers for quick access to the numbers most used.

This separate speed-dial application enables more of the 2420 feature buttons to be used for actual features rather than being dedicated to automatic dialing. With Release 4 of DCP phone software, speed dialing is enhanced with increased character length (now up to 24 characters) ideal for international dialing. Also, after placing a call, the user has the option to stay in the speed dial menu if there are account number and password sequences the user wishes to automate with speed dial buttons.

Avaya 2402 Handset - Extension download to phone

With the 2402, the phone's extension is downloaded to it, simplifying system administration requirements. The extension is shown on the display when the phone is on-hook.

Can lower total cost of ownership by simplifying administration and reducing the time required to set up extensions.

Avaya 2400 Digital Series