Avaya 1600 IP Telephone Series

The 1600 Series IP Telephones - Avaya one-X Deskphone Value Edition are cost-effective IP Telephones designed to support four user profiles: Walkup, Everyday, Navigator, and Call Center.

• Walkup users use phones in locations such as common areas in offices, stockrooms, lobbies, or drop-in desks. Users are building visitors, employees, or even customers who need a phone with a simple, familiar interface.
• Everyday users typically rely on several forms of communication, including voice and email. While Everyday users require a quality telephone, they rarely receive more than five or six calls per day. Cubicle workers, and sales staff within a retail store, are examples of Everyday users.
• Navigator Users (Branch receptionists and admins) are people who answer incoming calls, transfer customers to different departments or extensions, and monitor several line appearances throughout a typical day.
• Call Center Agents are interfacing with customers throughout each work shift - and spend the majority of their time in conversation on the deskphone.  Call Center Agents require specific ACD features to be available from their deskphone.

Common Value Edition Telephone Features:

• Each line button includes dual LEDs (red, green) providing explicit status for the user. For a familiar look and feel, these telephones include several fixed feature keys for common telephone tasks including conference, transfer, drop, hold and mute.
• The display on all phone models is backlit for easier viewing in all lighting conditions.
• A high quality full duplex speaker phone.